ASCI publishes draft guidelines for environmental claims to prevent greenwashing
The Advertising Standards
Council of India (“ASCI”) recently issued comprehensive draft guidelines (“draft
Guidelines”) in respect of advertisements which incorporate environmental
claims. The draft Guidelines prescribe that environmental claims are required
to be presented in a transparent, accurate and evidence-based manner in order
to curb greenwashing. The Guidelines aim to offer the advertisers a framework
to substantiate their environmental claims which will enable consumers to make
informed decisions while purchasing their services, products, brands, etc.
For the ease of
understanding, greenwashing refers to a deceptive practice wherein the
advertisers make false environmental claims about their services, products,
processes, etc. in order to deceive the consumers to mislead them into thinking
that they are harmless or even beneficial to the environment. Further, it is to
be noted that greenwashing is violative of Chapter 1 of the ASCI Code which
provides for truthful and honest representation. It states that, “… Advertisements
must be truthful. All descriptions, claims and comparisons, which relate to
matters of objectively ascertainable fact, should be capable of
substantiation…..Advertisements shall neither distort facts nor mislead the
consumer by means of implications or omissions. Advertisements shall not contain
statements or visual presentation, which directly, or by implication or by
omission or by ambiguity or by exaggeration, are likely to mislead the consumer
about the product advertised or the advertiser, or about any other product or
advertiser.
The guidelines introduced by the ASCI, as regards the prevention of greenwashing and environmental claims, are listed below:
- Absolute claims such as but not limited to ‘environment
friendly’, ‘eco-friendly’, ‘sustainable’, ‘planet friendly’ that imply that the
product advertised has no impact or only a positive impact must be supported by
a high level of substantiation. Comparative claims such as ‘greener’ or ‘friendlier’
can be justified, for example, if the advertised product or service provides a
total environmental benefit over that of the advertiser’s previous product or
service or competitor products or services and the basis of such comparison is
made clear.
- Environmental claims must be based on the full life cycle of
the advertised product or service, unless the advertisement states otherwise,
and must make clear the limits of the life cycle. If a general claim cannot be
justified, a more limited claim about specific aspects of a product or service
might be justifiable. Claims that are based on only part of an advertised
product or service's life cycle must not mislead consumers about the product or
service’s total environmental impact.
- Unless it is clear from the context, an environmental claim
should specify whether it refers to the product, the product’s packaging, a
service, or just to a portion of the product, package, or service.
- Advertisements must not mislead consumers about the
environmental benefit that a product or service offers by highlighting the
absence of an environmentally damaging ingredient if that ingredient is not
usually found in competing products or services by highlighting an
environmental benefit that results from a legal obligation if competing
products are subject to the same requirements.
- Certifications and Seals of Approval should make clear which
attributes of the product or service have been evaluated by the certifier, and
the basis of such certification provided. Certifications and Seals used in an
advertisement should be from a Nationally/Internationally recognised certifying
authority.
- Visual elements in an ad should not give a false impression
about the product/service being advertised. For example, logos representing a
recycling process on packaging and/or in advertising material can significantly
influence a consumer’s impression of the environmental impact of a product or
service.
- Advertisers should refrain from making aspirational claims
about future environmental objectives unless they have developed clear and
actionable plans detailing how those objectives will be achieved.
- For carbon offset claims advertisers should clearly and
prominently disclose if the carbon offset represents emission reductions that
will not occur for two years or longer. Ads should not claim directly or by
implication that a carbon offset represents an emission reduction if the
reduction, or the activity that caused the reduction, was required by law.
- For claims pertaining to the product being compostable,
biodegradable, recyclable, non-toxic, free-of etc. advertisers should qualify
the aspects to which such claims are being attributed, and the extent of the
same. All such claims should have competent and reliable scientific evidence to
show that:
- The product or the
qualified component where applicable will break down within a reasonably short
period of time after customary disposal.
- The product is free of elements that can lead to
environmental hazards.